Privacy Policy
Last updated: August 2026.
Information we collect
We collect the information you provide when creating an account or placing an order: name, email address, telephone number, billing and shipping addresses, institutional affiliation where supplied, and the research-use attestations you make at checkout. Payment card details are handled by our payment processor and are not stored on our servers.
How we use information
We use your information to process and ship orders, verify purchaser eligibility, maintain records of research-use attestations, respond to enquiries, and meet our legal and record-keeping obligations.
Sharing
We share information with shipping carriers and payment processors as necessary to fulfil your order, and with legal or regulatory authorities where required by law. We do not sell your personal information.
Retention
Order records, including attestation records, are retained for as long as necessary to satisfy our legal and compliance obligations.
Your choices
You may request access to, correction of, or deletion of your personal information by contacting us. Certain records associated with completed orders must be retained for compliance purposes and cannot be deleted on request.
Cookies
We use strictly necessary cookies to operate the site, including a session cookie that records your acknowledgement of our qualified-access notice and cookies required for cart and checkout functionality.